📦 Shipping Policy
Effective Date: 31 Jul 2025
1. Delivery Coverage
We currently offer shipping within Malaysia. For international orders, please contact us at info@jebat.tech to confirm availability.
2. Processing Time
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.
3. Shipping Duration
Estimated delivery times:
- Peninsular Malaysia: 2–5 working days
- East Malaysia: 3–7 working days
- International: Varies by destination (estimated at checkout)
4. Shipping Fees
Shipping fees are calculated at checkout based on product weight, location, and shipping method.
Free shipping may be available for eligible orders as indicated during promotions or checkout.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can use this number to monitor the status of your delivery.
6. Delays and Exceptions
We are not responsible for shipping delays caused by courier companies, natural disasters, or customs clearance issues.
If your order is significantly delayed, please contact us at info@jebat.tech for assistance.