🔁 Return Policy

 

Effective Date: 31 Jul 2025

 

---

 

1. Eligibility for Returns

You may request a return or exchange within 7 days of receiving your order if:

• The item is defective, damaged, or not as described

• The item is unused, in original packaging, and in resellable condition

Returns outside of this window may not be accepted.

 

---

 

2. Non-Returnable Items

The following items are not eligible for return:

• Digital/downloadable products
• Items marked as final sale or clearance
• Products with broken seals or missing parts
• Customized or personalized goods

 

---

 

3. How to Initiate a Return

To request a return:

1. Email us at support@jebat.tech with:
   • Your Order ID
   • Reason for return
   • Clear photos if applicable
2. Our team will respond within 2 business days with return instructions.
3. You may be required to ship the product to our return address or await pickup depending on your location.

 

---

 

4. Return Shipping

• We cover return shipping for defective, incorrect, or damaged items.
• You cover return shipping for changes of mind or other non-product-related reasons.